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I spent three hours on the phone with tech support (you will note the lower case) yesterday, and I was owed an escalation call today that never came. Why am I not surprised?
If you have Verizon e-mail, it's best not to call tech support. You will spend endless amounts of time trying to explain to someone who knows less than you do that they are suddenly flagging e-mails as spam that are not spam. If you go to Verizon Central, you will find that you can e-mail Support. Tell them that you are not receiving legit e-mails.
I partially fixed my own problem temporarily today by setting up the e-mail of my messages (no-reply+feedproxy@google.com) as a "contact" in Verizon Central e-mail. You can do that too. In the meantime, about all I can suggest is that you set up a Gmail account. The service is much better at detecting real spam, and you will get the e-mails you wish to get.
Update late evening 11/15: They still have not returned my escalation call.